Secretary I - Intake/Scheduler, FGP - Outpatient Radiology - Garden City
$56,876–$56,876 year
On-siteGarden City, New York, United States
Job Summary
Schedule appointments for outpatient radiology visits, treatments, and procedures; manage waitlists and reschedule patients when physicians are unavailable. Answer calls, screen incoming inquiries, and route messages to appropriate staff while maintaining patient confidentiality. Process referrals, obtain authorizations, and handle pre-authorizations and appeals. Manage physician calendars, distribute mail and faxes, and scan/upload documents into EPIC. Communicate patient instructions, clarify prescription refill requests, and promote MyChart usage. Maintain cleanliness of waiting areas and restock supplies.
Required Qualifications
- High School Diploma
- Excellent organizational skills
- Interpersonal skills
- Verbal and written communications skills
- Strong customer service orientation
- Basic knowledge of word processing applications
- Basic knowledge of spreadsheet applications
- Basic knowledge of database applications
- Basic knowledge of Internet applications
- Light, accurate keyboarding skills
- Ability to complete multiple tasks efficiently
- Ability to thrive in a team work environment
- Ability to pursue a positive patient care experience
- Ability to effectively communicate with all levels of the organization
Desired Qualifications
- Intermediate knowledge of computer-based scheduling and appointment programs
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