Secretary I-Intake/Scheduler (FGP) - Brooklyn - Hematology Oncology *Russian Language preferred*
$56,873–$56,873 year
On-siteBrooklyn, New York, United States
Job Summary
Greet patients, answer calls, and manage waitlists while scheduling appointments for visits, treatments, and procedures in the Hematology Oncology clinic. Obtain authorizations, process referrals, and coordinate pre-authorizations and appeals. Handle faxes, mail, and documents, scanning and uploading records to Epic while releasing medical records per HIPAA guidelines. Prepare correspondence, manage physician calendars, and route messages to providers or less senior staff. Maintain cleanliness, restock supplies, and support special projects to ensure a positive patient experience. Russian language skills are preferred.
Required Qualifications
- High School Diploma
- Excellent organizational skills
- Excellent interpersonal skills
- Excellent verbal and written communications skills
- Strong customer service orientation
- Basic knowledge of word processing applications
- Basic knowledge of spreadsheet applications
- Basic knowledge of database applications
- Basic knowledge of Internet applications
- Light, accurate keyboarding skills
- Ability to complete multiple tasks efficiently
- Ability to thrive in a team work environment
- Ability to effectively communicate with all levels of the organization
Desired Qualifications
- Intermediate knowledge of computer-based scheduling and appointment programs
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