Secretary I, FGP - Hem/Onc - NYU Huntington Medical Group
$54,168–$54,168 year
On-siteHuntington, New York, United States
Job Summary
Schedule appointments for visits, treatments, and procedures; manage waitlists and reschedule patients when physicians are unavailable. Greet patients, answer calls, take messages, and route inquiries to appropriate staff while maintaining confidentiality. Handle faxes and mail, prepare letters and forms, and process prescription refill requests by coordinating with pharmacies and providers. Obtain authorizations, initiate appeals, and release medical records in accordance with HIPAA and FGP ROI procedures. Communicate patient instructions, clarify status updates, and refer medical questions to licensed providers. Promote MyChart usage and ensure accurate documentation in Epic.
Required Qualifications
- High School Diploma
- Excellent organizational skills
- Interpersonal skills
- Verbal and written communications skills
- Strong customer service orientation
- Basic knowledge of word processing applications
- Basic knowledge of spreadsheet applications
- Basic knowledge of database applications
- Basic knowledge of Internet applications
- Light, accurate keyboarding skills
- Ability to complete multiple tasks efficiently
- Ability to thrive in a team work environment
- Ability to effectively communicate with all levels of the organization
Desired Qualifications
- Intermediate knowledge of computer-based scheduling and appointment programs
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