Second Shift Monday - Friday / Weekends
$24,960–$29,120 year
On-siteRichmond Heights, Ohio, United States
Job Summary
Greet members, prospective members, and guests while providing exceptional customer service. Handle all front desk activities, including answering phones, checking members into the system, managing new member sign-ups, and taking prospective members on tours. Facilitate account updates and respond to member questions or concerns professionally, escalating issues to management as needed. Assist in maintaining the club's cleanliness and neatness. This role requires a high school diploma, age 18 or older, and basic computer proficiency. We offer a free black card membership, mentorship, and ongoing leadership training opportunities.
Required Qualifications
- High School diploma/GED equivalent
- Must be 18 years of age or older
- Punctuality and reliability
Desired Qualifications
- Customer service background
- Basic computer proficiency
- A passion for fitness and health
- Upbeat and positive attitude
- Exceptional customer service skills
- Strong listener with the ability to empathize and problem solve
- Demonstrate diplomacy in all interactions while using appropriate behavior and language
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.