Seasonal Real-time Analyst
Remote · El Paso, Texas, United States or United States
El Paso, Texas, United States or United StatesRemoteFull TimeEntry LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Seasonal Real-time Analyst responsible for monitoring contact center performance, making staffing adjustments, and collaborating with teams to optimize schedules. Requires high school diploma and offers 40 hours per week, with some weekends required. Entry-level position in the business industry.
Required Qualifications
- High School diploma
Desired Qualifications
- Actively enrolled in a technical degree program (preferred)
- Experience with Cisco, Thin Client, and Cloud based programs preferred
- Experience with Microsoft Windows Server/Desktop
- Excellent customer service skills
- Strong interpersonal and organizational skills
- Ability to multi-task and prioritize effectively
- Proficient in troubleshooting and problem resolution
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