Seasonal Quality Assurance Analyst
$45,000–$60,000 year
Remote · El Paso, Texas, United States or United States
El Paso, Texas, United States or United StatesRemoteFull Time$45,000–$60,000 yearEntry LevelBachelors DegreeUnknown
Type
Full Time
Level
Entry Level
Education
Bachelors Degree
Company size
Unknown
Job Summary
EAW is seeking a Seasonal Quality Assurance Analyst to evaluate staff performance and compliance with quality management systems, delivering insights for improvement in customer experiences. Requires a bachelor's or associate degree and 1-2 years of relevant experience.
Required Qualifications
- Bachelor's or associate degree in a business-related field
- Minimum of 1 to 2 years of quality analyst experience or equivalent combination of education and experience
- At least 1-2 years of previous customer service or call center experience
Desired Qualifications
- Ability to remain unbiased, professional, and consistent in findings
- Detailed oriented with analytical skills
- Excellent verbal, written, and interpersonal communication skills
- Flexibility to adapt to changing priorities and business practices
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