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H&R BlockPosted 25 months ago

Seasonal, Operations Technical Specialist (Part Time)

$40,102–$60,091 year

On-siteNewark, New Jersey, United States

Full TimeEnterprise

Job Summary

Support seasonal tax office openings, closures, and relocations by executing setup activities like planogram implementation, installing window clings and lightboxes, and performing custodial tasks to ensure brand compliance. Perform routine building maintenance including replacing light bulbs, cleaning HVAC vents, repairing minor physical damage, and conducting low-voltage electrical work while identifying issues requiring certified technicians. Install and troubleshoot PC hardware across multiple locations, document incidents in the case management system, and deliver supplies to maintain accurate inventory of district resources. Partner with District Operations Coordinators and technology teams to support office readiness goals, complete required training, and work independently in a fast-paced field environment.

Required Qualifications

  • Ability to follow direction while exercising sound judgment in a field-based environment
  • Ability to lift and move office equipment weighing up to 55 pounds or more, with or without reasonable accommodation
  • Basic technical knowledge, including experience setting up, maintaining, and troubleshooting computer hardware and office technology
  • Comfort working independently in a fast-paced, field-based, seasonal role with a flexible schedule based on business needs
  • Demonstrated organization and prioritization skills; ability to work independently and handle multiple tasks/projects simultaneously
  • Must have reliable transportation to travel between office locations as required
  • Strong problem-solving and analytical skills, with the ability to make sound decisions in a fast-paced environment
  • Strong verbal, written, and interpersonal communication skills, with the ability to interact with associates at all levels and resolve issues via chat, email, and in person
  • Working knowledge of Microsoft Outlook, Microsoft Teams, and other Microsoft Office applications

Desired Qualifications

  • Experience partnering with operations and/or technology teams
  • Exposure to inventory tracking or asset management
  • Familiarity with virtual collaboration tools

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