Seasonal Holiday Retail Manager - The Mall at Tuttle Crossing
On-siteDublin, Ohio, United States
Dublin, Ohio, United StatesOn-sitePart TimeHigh School Or EquivalentMedium
Part TimeHigh School Or EquivalentMedium
Job Summary
Oversee daily photo operations and site performance while driving sales, cash handling compliance, and team results. Create schedules, recruit and train staff, and coach members to deliver exceptional guest service during peak retail periods. Verify daily deposits, resolve guest concerns, and manage seasonal setup, breakdown, and equipment security. Respond promptly to business calls and emails, building strong relationships with venue partners and vendors. Lead a team focused on creating magical holiday memories for families, ensuring every Santa visit and photo experience is memorable.
Required Qualifications
- Must be at least 18 years of age
- Strong communication, organization, time management, and problem-solving skills
- Ability to lead a team, work independently, and make sound decisions
- Availability to attend required pre-season training
- Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods
- Availability to work approximately 40 hours per week, with additional hours as business needs require
- Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time
Desired Qualifications
- Previous leadership or management experience in retail, hospitality, customer service, or a similar environment
- High school diploma or equivalent
- Ability to use Microsoft Office and other business technology
- Experience managing teams or operations across multiple locations
- Demonstrated success driving sales, guest experience, and operational results
- Experience with scheduling, training, coaching, and developing team members
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