Seasonal Holiday Retail Manager - River Valley Mall
On-siteLancaster, Ohio, United States
Lancaster, Ohio, United StatesOn-sitePart TimeHigh School Or EquivalentMedium
Part TimeHigh School Or EquivalentMedium
Job Summary
Oversee daily photo operations, drive sales and service excellence, and ensure every family enjoys a memorable Santa visit. Create schedules, recruit and train team members, and verify daily deposits while resolving guest concerns and managing seasonal setup. Coach staff to deliver exceptional experiences and build strong relationships with venue partners. Work flexible shifts including evenings, weekends, and holidays, lifting equipment up to 25 pounds. Lead a team that helps create magical holiday memories for children and families.
Required Qualifications
- Must be at least 18 years of age
- Strong communication, organization, time management, and problem-solving skills
- Ability to lead a team, work independently, and make sound decisions
- Availability to attend required pre-season training
- Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods
- Availability to work approximately 40 hours per week, with additional hours as business needs require
- Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time
Desired Qualifications
- Previous leadership or management experience in retail, hospitality, customer service, or a similar environment
- High school diploma or equivalent
- Ability to use Microsoft Office and other business technology
- Experience managing teams or operations across multiple locations
- Demonstrated success driving sales, guest experience, and operational results
- Experience with scheduling, training, coaching, and developing team members
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