Seasonal Holiday Retail Manager - Greenwood Park Mall
On-siteGreenwood, Indiana, United States
Job Summary
Oversee daily operations and site performance while creating schedules and ensuring proper staffing coverage. Recruit, hire, train, and onboard team members to foster a positive, team-focused work environment. Drive sales, cash handling compliance, and team performance by coaching staff to deliver exceptional guest service and resolving concerns promptly. Verify and submit daily deposits and financial paperwork, manage seasonal setup and breakdown, and maintain equipment security. Build strong relationships with venue partners and vendors to support efficient operations. This seasonal role requires availability for evenings, weekends, holidays, and peak periods, with a focus on creating magical holiday memories for families through our souvenir photography division.
Required Qualifications
- Must be at least 18 years of age
- Strong communication, organization, time management, and problem-solving skills
- Ability to lead a team, work independently, and make sound decisions
- Availability to attend required pre-season training
- Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods
- Availability to work approximately 40 hours per week, with additional hours as business needs require
- Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time
Desired Qualifications
- Previous leadership or management experience in retail, hospitality, customer service, or a similar environment
- High school diploma or equivalent
- Ability to use Microsoft Office and other business technology
- Experience managing teams or operations across multiple locations
- Demonstrated success driving sales, guest experience, and operational results
- Experience with scheduling, training, coaching, and developing team members
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