Seasonal Holiday Retail Manager - Deptford Mall
$52,000–$52,000 year
On-siteEast Greenwich, Rhode Island, United States
East Greenwich, Rhode Island, United StatesOn-sitePart Time$52,000–$52,000 yearMedium
Part TimeMedium
Job Summary
Oversee daily photo operations, drive sales, and ensure exceptional guest service for families visiting Santa. Create schedules, recruit and train team members, and manage seasonal setup, breakdown, and equipment security. Respond promptly to business calls, verify daily deposits, and resolve guest concerns while building strong relationships with venue partners. Coach staff to deliver outstanding experiences and maintain cash handling compliance. Requires availability for evenings, weekends, holidays, and peak periods, with a flexible schedule including approximately 40 hours per week.
Required Qualifications
- Must be at least 18 years of age
- Strong communication, organization, time management, and problem-solving skills
- Ability to lead a team, work independently, and make sound decisions
- Availability to attend required pre-season training
- Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods
- Availability to work approximately 40 hours per week, with additional hours as business needs require
- Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time
Desired Qualifications
- Previous leadership or management experience in retail, hospitality, customer service, or a similar environment
- High school diploma or equivalent
- Ability to use Microsoft Office and other business technology
- Experience managing teams or operations across multiple locations
- Demonstrated success driving sales, guest experience, and operational results
- Experience with scheduling, training, coaching, and developing team members
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