Seasonal Holiday Retail Manager - Colony Square Mall
On-siteZanesville, Ohio, United States
Job Summary
Oversee daily photo operations, drive sales, and ensure exceptional guest service from start to finish. Create schedules, recruit, hire, and train team members while managing seasonal setup, breakdown, and equipment security. Verify daily deposits, resolve guest concerns, and coach staff to deliver memorable experiences. Respond promptly to business calls and emails, build relationships with venue partners, and maintain cash handling compliance. Work a flexible schedule including evenings, weekends, and holidays, with availability for approximately 40 hours per week plus peak periods. Lift and carry equipment up to 25 pounds while standing for prolonged periods.
Required Qualifications
- Must be at least 18 years of age
- Strong communication, organization, time management, and problem-solving skills
- Ability to lead a team, work independently, and make sound decisions
- Availability to attend required pre-season training
- Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods
- Availability to work approximately 40 hours per week, with additional hours as business needs require
- Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time
Desired Qualifications
- Previous leadership or management experience in retail, hospitality, customer service, or a similar environment
- High school diploma or equivalent
- Ability to use Microsoft Office and other business technology
- Experience managing teams or operations across multiple locations
- Demonstrated success driving sales, guest experience, and operational results
- Experience with scheduling, training, coaching, and developing team members
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