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Cherry Hill ProgramsPosted 1 week ago

Seasonal Holiday Retail Manager - Annapolis Mall

$49,920–$49,920 year

On-siteAnnapolis, Maryland, United States

Part TimeMedium

Job Summary

Oversee daily photo operations, drive sales, and ensure exceptional guest service for families visiting Santa. Create schedules, recruit and train team members, and manage seasonal setup, breakdown, and equipment security. Respond to business communications, verify daily deposits, and resolve guest concerns while maintaining cash handling compliance. Coach staff to deliver outstanding experiences and build relationships with venue partners. Lead a team focused on creating magical holiday memories across North America.

Required Qualifications

  • Must be at least 18 years of age
  • Strong communication, organization, time management, and problem-solving skills
  • Ability to lead a team, work independently, and make sound decisions
  • Availability to attend required pre-season training
  • Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods
  • Availability to work approximately 40 hours per week, with additional hours as business needs require
  • Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time

Desired Qualifications

  • Previous leadership or management experience in retail, hospitality, customer service, or a similar environment
  • High school diploma or equivalent
  • Ability to use Microsoft Office and other business technology
  • Experience managing teams or operations across multiple locations
  • Demonstrated success driving sales, guest experience, and operational results
  • Experience with scheduling, training, coaching, and developing team members

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