Seasonal Front Office Agent
On-site · South Yarmouth, Massachusetts, United States
Job Summary
The Front Desk Agent at Red Jacket Resorts is responsible for providing efficient service while creating memorable experiences for guests. Key responsibilities include checking guests in and out, maintaining knowledge of resort features and rates, managing daily house counts, utilizing the property management system, communicating guest requests to appropriate departments, and assisting with reservations. Candidates should possess an excellent customer service attitude, problem-solving skills, and the ability to empower themselves to resolve guest issues effectively.
Required Qualifications
- Dynamic and motivated attitude
- Excellent customer service skills
- Problem-solving skills
- Knowledge of property management systems
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