Seasonal Customer Service Representative (English & Spanish Speaking) - Remote, Argentina
$13,200–$15,600 year
RemoteArgentina
Job Summary
Manage high-volume inbound calls and email support for Tires Easy customers, providing bilingual guidance in English and Spanish on products, pricing, and order navigation. Handle the full order lifecycle by creating orders, tracking shipments, and processing returns or warranties while driving timely resolution within the ticketing system. Meet key performance indicators for reliability and dependability in a fully remote environment, adapting quickly to new processes and suggesting workflow improvements to reduce customer effort. Work 5 days per week from 5am to 5pm Pacific Standard Time as an independent contractor earning $1100-$1300 monthly.
Required Qualifications
- Must be based in Argentina
- Minimum of 2 years of experience in a high-volume, fast-paced customer service or call center environment handling inbound calls
- English & Spanish proficiency - strong spoken and written communication skills
- High School Diploma or equivalent
- High speed Wi-Fi connection of at least 100 MBPS, hard wired in with ethernet cord & backup internet source
- functional laptop
- high-quality headset
- Familiarity with Google Workspace (Docs, Sheets, Gmail) and/or Microsoft Office
- Available during business hours, will be scheduled for 5 days per week from Monday-Friday between the hours of 5am-5pm Pacific Standard Time
Desired Qualifications
- Experience in the tire or automotive industry
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