Seasonal Customer Experience Representative - 30th Street Train Station
$36,234–$36,234 year
On-sitePhiladelphia, Pennsylvania, United States
Job Summary
Meet and greet customers in a professional, friendly, and timely manner while providing superior, efficient service by communicating rental terms, vehicle features, and approved products. Use sales techniques to determine needs and offer optional protection, upgrades, fuel options, and equipment. Answer incoming calls for reservations, rate quotes, and general inquiries, and place outgoing calls for callback management. Assist in assessing vehicle condition upon return and notify management of known customer or vehicle problems requiring maintenance. This seasonal role at the 30th Street Train Station in Philadelphia ends December 2026. Pay starts at $17.42/hour plus up to $1,100 in monthly commission bonuses. Candidates must be at least 18, hold a valid driver's license, and work the Monday through Friday 11 AM–8 PM schedule with an alternating weekend day.
Required Qualifications
- At least 18 years old
- Minimum of 2 years of retail customer service experience
- Associates Degree with a minimum of 6 months of retail customer service experience
- Current and valid drivers license
- Authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Living within a reasonable commute of no more than 30 minutes to 2955 Market Street, Philadelphia, PA 19104
- Willing to accept a seasonal position starting in May
- Willing to work Monday, Tuesday, Thursday, and Friday: 11:00 AM - 8:00 PM, plus an alternating weekend day (Saturday or Sunday) from 8:00 AM - 5:00 PM
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