Seasonal Brand Ambassador
On-sitePigeon Forge, Tennessee, United States
Job Summary
Welcome guests warmly, offering full attention and creating an environment where everyone feels seen and valued. Ask thoughtful, guest-centered questions to learn about cooking habits, experience level, and preferences. Share product features, usage tips, and care information with confidence and clarity, weaving in the heritage and craft behind each piece. Offer personalized recommendations that match the guest's needs, using your understanding of our product line and brand story. Support daily operations, including opening/closing tasks, register transactions, restocking, and back-of-house organization. Maintain a clean, visually appealing, and guest-ready sales floor that reflects Lodge's standard of excellence. Contribute to a positive, respectful team culture where everyone's success is celebrated. Adapt your approach throughout the day, using quieter moments to deepen product knowledge or refresh displays, then shifting seamlessly into host mode when the floor fills with guests. Support product replenishment, shipping/receiving, and merchandising as needed to keep the store guest-ready. This position is classified as a seasonal role with an anticipated assignment from September 2026 through January 2027. Ability to lift up to 30 pounds and perform physical tasks such as bending, kneeling, and climbing. Comfortable using point-of-sale systems and following store operational routine.
Required Qualifications
- Ability to lift up to 30 pounds
- Perform physical tasks such as bending, kneeling, and climbing
- Comfortable using point-of-sale systems
- Following store operational routine
Desired Qualifications
- Retail or customer-facing experience
- Retail or customer-facing experience in service-driven environments
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