Seasonal Back of House Team Lead
$56,160–$56,160 year
On-siteNew York City, New York, United States
Job Summary
Manage and train staff on food safety, production, and equipment maintenance while directly preparing food per recipes and standardized procedures. Direct preparation of foods per recipes and standardized operating procedures, keep daily inventory and waste management records of food product and ensure quality control for food product served to guests. Inspects locations and submits reports regarding cleanliness conditions, food quality, inventory and incidents. Supervises, trains and motivates staff. Will resolve conflicts and/or customer complaints, complete staff evaluations and address performance issues in a timely manner. Opens and closes concession stands and supervises employees throughout the length of the event. Ensures that preparation areas are maintained in a clean and sanitary manner and in accordance with NYC Department of Health standards. Participates in meetings as deemed necessary. Ensures all safety rules and regulations are followed. Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.
Required Qualifications
- New York City Food Protection Certificate
- previous experience in training, food and beverage sanitation requirements, equipment operation and liquor laws
- at least 2-3 years of supervisory or lead experience in food service
- knowledgeable of various cooking techniques
- passion for food
- ability to work in a fast-paced environment
- excellent organizational skills
- excellent communication skills
- time management skills
- exceptional interpersonal skills
- people oriented
- commitment to providing a high-quality service experience for guests from team and themselves
- ability to multi-task and prioritize in a deadline-oriented environment
- exceptional attention to detail
- strong follow-up skills
- ability to present an uplifting personality
- high degree of confidentiality
- business ethics
- integrity
- tact
- diplomacy
- commitment to company values, and principles
- upmost consistency
- ability to work collaboratively and in a team environment
- Ability to lift up to 50lbs
- ability to pull up to 75lbs
- receptive to working outside in inclement weather and extreme temperatures
- ability to work within an environment with loud noises and everchanging visuals
- Ability to climb and descend multiple flights of stairs while carrying equipment or supplies
- Must be available to work a flexible schedule mostly nights and weekends, holidays required
- Must be available to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment
Desired Qualifications
- Food operations/service preferred in accordance with NYC Board of Health regulations
- Experience resolving inventory discrepancies
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