Sea Logistics Sales Representative - Ludhiana
On-siteLudhiana, Punjab, India
Job Summary
Own, monitor, and drive all sales activities for customers within your control, including preparing quotations, identifying prospects, and closing profitable deals. Align sales efforts with Customer Care Location Managers and Pricing teams to make pricing decisions, while monitoring competition by gathering marketplace information on rates and products. Maintain and update relevant customer information in internal systems, regularly review portfolios with CCL Managers, and report customer feedback to support resolutions. Focus on customer engagement, satisfaction, retention, and reactivation through high levels of service quality in close collaboration with the Customer Care team.
Required Qualifications
- 3–5 years of experience in Sea Freight Sales or Business Development within the freight forwarding industry
- Strong knowledge of sea freight products, trade lanes, pricing, and shipping solutions
- Proven track record in generating new business, managing customer accounts, and achieving sales targets
- Experience preparing quotations, negotiating rates, and closing profitable customer deals
- Ability to build and maintain strong relationships with customers and key internal stakeholders
- Experience working closely with Pricing, Customer Care, and Operations to deliver customer solutions
- Strong commercial awareness with the ability to identify market opportunities and monitor competitor activities
- Excellent communication, negotiation, and CRM/system management skills with a customer-focused approach
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