SE Office Coordinator-Grove St., Worcester, MA

Greet participants and direct telephone calls to appropriate staff while transcribing and conveying messages. Open and sort incoming mail, type correspondence, and manage faxes and copying for all departments. Maintain accurate arrival/departure logs, coordinate transportation changes with the vendor, and log grievances into the database. Schedule outside medical appointments, obtain medical records, and maintain the Electronic Health Record using NextGen. Enter authorizations using QNXT and scan medical records from current and previous providers accurately. Works collaboratively with the Supervisor on work plans and priorities in conformance with departmental policies.