Scrum Master (Information Technology/Software/Remote)
Remote
Job Summary
Organize and facilitate agile ceremonies including daily stand-ups, sprint reviews, retrospectives, and backlog refinement sessions while ensuring meetings remain productive and on topic. Collaborate closely with the product owner to manage the backlog and coach the team on empiricism and value-based slicing. Track flow metrics such as velocity and burn-down charts to guide data-driven improvements and champion the adoption of agile standards and tools like Azure DevOps. Proactively identify impediments and promote empowered, self-organizing teams with psychological safety. Communicate delivery progress and risks to other Scrum Masters and product owners across the organization. This remote B2B contract role supports a major client's IT team within the EU, requiring a Scrum Master with extensive experience in scaled Agile frameworks and SAFe.
Required Qualifications
- University Degree
- at least 8 years of IT professional experience
- Minimum of 3 of dedicated experience working as a Scrum Master at SM2 level or above
- Led at least 2 production teams through full sprint cycles (planning, review, retrospective, and refinement)
- Implemented data-driven continuous improvement initiatives, such as increasing team velocity or reducing lead time
- Experience coordinating cross-team work via Scrum-of-Scrums or PI Planning events
- Deep knowledge of the Scrum Guide and Agile Manifesto principles and values
- Good knowledge of facilitation techniques (e.g., Fist of Five, participatory decision-making, Liberating Structures)
- Good knowledge of systems-thinking and process tailoring to fit complex or evolving environments
- Good knowledge of team motivation and stakeholder engagement techniques (e.g., information radiators, team empowerment models)
- Good knowledge of Agile metrics (velocity, cycle time, burn-up/down charts, cumulative flow diagrams) and the ability to build and interpret dashboards to support team performance and forecasting
- Tool proficiency in Azure DevOps (preferred) or Jira, particularly in backlog management, dashboards, and workflow configuration
- Possession of Scrum Master certifications: PSM II (or higher) and SAFe 5/6 Agilist
- Excellent command of the English language
Desired Qualifications
- Experience with one or more scaled Agile frameworks (SAFe, Nexus, LeSS, etc.)
- Knowledge of integrating SAFe and Kanban approaches to optimize flow and delivery predictability
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