Scoop and Slice Attendant
On-siteMyrtle Beach, South Carolina, United States
Job Summary
Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner while using suggestive selling techniques to promote house specialties. Clean or sanitize work areas, utensils, and equipment, and maintain service or seating areas to uphold 4 Keys service standards and safety protocols. Check temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning. Prepare and serve coffee and tea drinks that meet quality standards, accurately handle cash and credit card payments, and respond to orders, questions, and feedback in a polite, efficient manner. Work cohesively with co-workers and all departments as part of a team in a fast-paced environment requiring the ability to lift up to 40 pounds, stand for extended periods, and multitask.
Required Qualifications
- High School diploma or GED equivalence
- 1 year experience in a similar role
- Must be able to lift and/or carry up to 40 pounds frequently to assist guests
- Ability to stand for extended periods of time
- Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
- Ability to bend and twist, push, and pull, stoop, and kneel
- Ascend and descend a ladder
- Must adhere to the company's Service culture – 4 Keys to creating guests for life
- Must participate in all required meetings and training
- Must be able to work in a fast-paced environment and able to multitask
- Must be able to make recommendations
- Have a thorough knowledge of all the retail items
- Abide by all policies and safety rules
Desired Qualifications
- Knowledge of the appropriate table settings and service ware
- Knowledge of all menu items, prices and methods of preparation
- Use suggestive selling techniques to encourage the guests to choose items that are house specialties
- Prepare and serve coffee and tea drinks that meet quality standards
- Properly handle and maintain all equipment
- Respond to orders, questions, concerns, and constructive feedback in a polite and efficient manner
- Accurately handle cash and credit card payments, following appropriate cash-handling procedures
- Serve customers quickly and efficiently
- Demonstrate a thorough understanding of all the menu offerings
- Observe relevant health and safety standards
- Ensure that the opening/closing duties are complete as per protocol
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