Scheduling Team Lead

Support and guide scheduling staff to ensure daily work is completed accurately and on time while monitoring scheduler productivity and performance. Assist with assigning and tracking team tasks, identify scheduling issues, and communicate solutions to leadership. Help coordinate department projects, participate in training initiatives, and support process improvements. Schedule appointments as needed while maintaining excellent customer service and HIPAA compliance standards. This role is ideal for someone with scheduling or call center experience who enjoys helping teams succeed in a stable, growing healthcare organization.