Scheduling Supervisor
On-siteLenhartsville, Pennsylvania, United States
Job Summary
Lead and support daily scheduling operations across multiple client locations by overseeing schedule creation, staffing coordination, and shift coverage management. Respond to operational challenges, call-offs, and urgent staffing needs with professionalism, serving as the primary point of contact for employees, supervisors, and management. Assist in training and mentoring team members while monitoring accuracy, compliance, and workforce coverage needs. Handle escalated issues and maintain accurate records using company systems and Microsoft 365 tools. Work on-site in Hamburg, PA during business hours, managing competing priorities in a fast-paced environment. Collaborate with Recruiting and Operations leadership to maintain proper staffing levels and improve overall operational efficiency.
Required Qualifications
- Ability to work on-site in our Hamburg, PA office during daytime business hours
- Proficiency with Microsoft 365, Outlook, and Google applications
Desired Qualifications
- Experience in scheduling, dispatching, workforce coordination, operations support, customer service leadership, or administrative management
- Previous leadership or supervisory experience
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