Scheduling Specialist Associate

Scheduling Specialist Associate performs scheduling and pre-registration for Diagnostic Services patients, collects demographic and insurance information, provides patient instructions, and conducts point-of-service collections and financial counseling as appropriate, while adhering to Ensemble policies and compliance requirements. The role supports care quality through accurate records, proper instructions, and patient safety, with a remote work arrangement nationwide and occasional travel to client sites as needed. Candidates should have high school or equivalent education, 1-3 years healthcare-related experience, CRCR certification within 9 months of hire, strong MS Office skills, minimum 35 WPM typing, and experience with insurance/pre-authorizations; the position emphasizes customer service, problem-solving, and patient-centric processes, and highlights development opportunities such as professional certification and tuition reimbursement.