Scheduling Specialist
On-siteMemphis, Tennessee, United States
Job Summary
Confirm patient appointments, complete reminder calls, and coordinate clinician schedules efficiently. Track daily scheduling metrics, communicate trends to leadership, and answer incoming calls while providing exceptional service to patients, caregivers, and staff. Maintain accurate patient records within scheduling and billing systems, complete documentation forms, and protect confidential information in compliance with HIPAA. Bilingual (Spanish) proficiency is a plus. Monday–Friday schedule with competitive pay and comprehensive benefits including 401(k) match, generous PTO, and tuition reimbursement. Join a supportive team dedicated to improving lives throughout the community.
Required Qualifications
- High school diploma or equivalent
- Minimum of two (2) years of experience in a medical office or healthcare setting
- Experience in a high-volume medical office environment
Desired Qualifications
- College degree
- Patient scheduling experience in a physician's office or healthcare setting
- Bilingual (Spanish)
- Proficiency with Microsoft Office and general computer applications
- Strong organizational, communication, and multitasking skills
- Ability to work collaboratively in a fast-paced, team-oriented environment
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.