Scheduling Coordinator
On-site · Irving, Texas, United States
Job Summary
Scheduling Coordinator needed to coordinate customer service requests, monitor and adjust daily schedules, and collaborate with service managers, office staff, sales staff, field technicians, contractors, and customers to ensure smooth and profitable projects from start to finish. Responsibilities include serving as main liaison for service managers, customers, and field technicians; answering scheduling queries via email and phone; rescheduling or canceling meetings in a timely manner; coordinating technicians, general contractors, property management, and outside vendors; scheduling with customers and multiple teams of technicians for emergency services and scheduled repairs; and performing other duties as assigned. Ideal candidate will have strong scheduling software proficiency, excellent communication, organization, and attention to detail, and the ability to work under pressure and meet deadlines.
Required Qualifications
- High school diploma or GED
- Associate's or bachelor's degree in business administration or related field preferred
- Minimum of two years' experience in a similar role
- Advanced proficiency in scheduling software
- Advanced knowledge of confirming and rescheduling appointments and recordkeeping
- Excellent communication and interpersonal skills
- Excellent organizational skills and attention to detail
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