Scheduling Coordinator
$37,440–$37,440 year
On-siteLos Alamitos, California, United States
Job Summary
Manage daily scheduling operations by welcoming patients, checking them in, and resolving appointment questions via phone, text, or email. Provide superior patient service by collecting payments, scanning and filing documents, and maintaining office tidiness and coffee bar stock. Assist with other administrative tasks as assigned while ensuring smooth daily schedules to foster trust and loyalty. Work 8 hours per day, 2-3 days per week (Monday through Wednesday) as a part-time role. This position supports Berro Orthodontics in delivering exceptional experiences for all patients.
Required Qualifications
- Exceptional customer services skills
- Friendly and welcoming phone voice
- Experience multi-tasking in a busy environment while paying attention to details and seeing tasks through to the end
- Ability to educate and influence patients
- Excellent verbal and written communication skills and the ability to make decisions independently
- Strong team-player
- Knowledge of Microsoft Office business application
- High school diploma or general education degree (GED)
- Strong English skills
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