Scheduling Coordinator (Jenkintown, PA)
$39,520–$39,520 year
On-siteJenkintown, Pennsylvania, United States
Job Summary
Schedule patient appointments adhering to provider availability and area constraints, prioritizing urgent tasks and rescheduling as needed. Review and update patient insurance information, handle insurance preauthorizations, and reach out to referring sources for scheduling difficulties. Manage high-volume workloads by placing calls to patients, handling daily voicemails, and correctly notating patient charts to maintain accuracy. Ensure all messages are completed and distributed appropriately while maintaining provider daily appointment quotas. Have new patients scheduled within 3-5 business days. This full-time, in-person role in Jenkintown, PA supports the House Calls department, requiring strong communication skills and the ability to navigate multiple software databases.
Required Qualifications
- High School Diploma / GED
- Associate or Bachelor's Degree preferred
- Administrative healthcare experience preferred
- Attention to detail
- Ability to navigate several software databases throughout the day
- Maintain a calm and pleasant demeanor with patients and staff
- Effective communication across various mediums of communication with staff and patients
- Strong written skills
- Capable of managing high volumes of phone calls
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