Scheduling Coordinator (Hackensack, NJ)
$39,520–$39,520 year
On-site · Hackensack, New Jersey, United States
Job Summary
Scheduling Coordinator in Hackensack, NJ responsible for scheduling patient appointments in alignment with provider availability, prioritizing urgent tasks, updating insurance information, and handling high-volume communications. The role includes rescheduling appointments, updating patient charts, obtaining insurance preauthorization, contacting referring sources when scheduling becomes difficult, ensuring new patients are scheduled within 3-5 business days, and maintaining provider daily appointment quotas. Requires a High School Diploma/GED (associate or bachelor’s degree preferred), administrative healthcare experience, excellent communication and multi-database navigation skills, and the ability to manage high call volumes with a calm, courteous demeanor.
Required Qualifications
- High School Diploma / GED required
- Administrative healthcare experience preferred
- Attention to detail
- Ability to navigate several software databases throughout the day
- Maintain a calm and pleasant demeanor with patients and staff
- Effective communication across various mediums of communication with staff and patients
- Strong written skills
- Capable of managing high volumes of phone calls
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