Scheduling Coordinator
$43,680–$47,840 year
On-site · Waterloo, Ontario, Canada
Job Summary
Scheduling Coordinator for CareKW based at the main office in Waterloo, Ontario. In-person, full-time role with rotating shifts 6 AM–11 PM, including every other weekend and statutory holidays. Responsibilities include serving as primary point of contact for scheduling inquiries, coordinating with department managers, maintaining staff schedules with scheduling software, and ensuring adequate coverage and policy compliance. Requires strong organizational and communication skills, customer service orientation, ability to work under time pressure, and proficiency with Microsoft 365 tools. Benefits include healthcare and retirement savings plans, career development opportunities, and a collaborative, inclusive work environment.
Required Qualifications
- Previous experience in healthcare scheduling or a similar role.
- Must be available for rotating shifts between 6am to 11pm.
- Must be available for full-time work
- Must work every other weekend
- Should be willing to work on Stat holidays to provide continuous care
- Proficiency in scheduling software and Microsoft Office Suite.
- Excellent problem-solving skills and attention to detail.
Desired Qualifications
- Healthcare scheduling experience
- Proficiency with scheduling software
- Strong organizational and communication skills
- Customer service orientation
- Proficiency with Microsoft 365 (Excel, Outlook, PowerPoint, Teams and Word)
- Ability to work independently under time pressure
- Flexibility for rotating shifts including weekends and holidays
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