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Arch Orthodontics PC2 months ago

Scheduling Coordinator

$43,680–$48,000 year

On-site · Orleans, Massachusetts, United States or Hyannis, Massachusetts, United States

Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Small

Job Summary

As the Scheduling Coordinator at ARCH Orthodontics, you will be the first point of contact for patients, managing incoming calls and scheduling appointments across multiple locations. The role requires exceptional organization, strong communication skills, and the ability to multitask in a fast-paced environment. Candidates must have prior customer service experience and a high school diploma or GED. A commitment to providing excellent service and building long-lasting relationships with patients is essential.

Required Qualifications

  • Availability to work at both Hyannis and Orleans locations
  • Excellent organizational and time-management skills
  • Prior customer service experience (call center or front desk a plus)
  • Strong communication skills - verbal and written
  • Ability to multitask and stay calm under pressure
  • A love for working with families, especially children and parents
  • High School Diploma or GED
  • A sense of humor and compassion
  • A strong set of personal values and integrity
  • Willingness to learn, adapt, and grow with the team

Desired Qualifications

  • Prior scheduling experience, especially in a healthcare/dental setting
  • Familiarity with insurance billing and financial record keeping
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$44k – $48k / yr

Scheduling Coordinator · Arch Orthodontics PC

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