Scheduling Care Coordinator
$25,000–$32,000 year
On-siteDawlish, England, United Kingdom
Job Summary
Develop and maintain effective, efficient schedules for clients and Care Professionals, optimizing travel time and availability while meeting client needs. Be responsive to changes, making real-time adjustments when necessary, and match Care Professionals with clients by arranging introductions in collaboration with the care team. Ensure compliance with franchise standards, including introducing Care Professionals to clients before their first visit, and work with the recruitment team to ensure staffing levels meet demand. Maintain excellent relationships with both clients and Care Professionals to ensure a positive experience for all. Participate in the on-call rota as required, with flexibility to support evening and weekend shifts.
Required Qualifications
- Previous experience as a Care Coordinator, Scheduler, Rota Coordinator, Workforce Planner, or similar role within domiciliary care
- Experience in a scheduling or coordinating role within home care
- Knowledge of the domiciliary care industry
- Excellent communication and interpersonal skills
- Ability to plan, prioritise, and remain calm under pressure
- A proactive and analytical mindset with great attention to detail
- Flexibility to support the evening and weekend on-call rota
Desired Qualifications
- Previous experience as a Care Coordinator, Scheduler, Rota Coordinator, Workforce Planner, or similar role within domiciliary care would be a big advantage within this role
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.