Scheduling & Booking Assistant | Remote
Remote · Raleigh, North Carolina, United States
Job Summary
Scheduling & Booking Assistant focused on hotel bookings. Responsibilities include assisting clients with selecting and booking hotel accommodations, providing information on options, pricing, and availability, responding to inquiries via phone, email, and online platforms, maintaining accurate records of client interactions and bookings, collaborating with team members, staying informed on travel trends, and participating in virtual training and team meetings. Requires strong communication and customer service, ability to work independently, basic computer skills, and an interest in travel and hospitality. Remote work with flexible scheduling; comprehensive training and access to travel-related tools and resources are provided.
Required Qualifications
- Strong communication and customer service skills
- Professional, positive, and client-focused attitude
- Ability to work independently and manage time effectively
- Basic computer proficiency and reliable internet access
- Interest in travel and hospitality
- Previous experience in customer service, hospitality, or sales is beneficial but not required
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