Scheduling Assistant
RemoteAlabama, United States
EXPIREDAlabama, United StatesRemotePart TimeMedium
Part TimeMedium
Job Summary
Answer inbound calls to schedule appointments for new or existing patients across all locations and collect patient medical history into the electronic medical record. Assist with scheduling and contact center activities while maintaining strict patient confidentiality and adhering to US HIPAA laws. Perform other duties as assigned to enhance the efficiency of healthcare professionals. This role is remote for candidates residing in Alabama, supported by company-provided equipment including a secure laptop, monitor, headset, and webcam.
Required Qualifications
- High school diploma or equivalent
- Friendly, polite, and professional
- Strong communication skills, both written and verbal
- Empathy and a caring attitude towards patients
- Self-motivated, detail-oriented, and able to work independently
- Ability to maintain strict patient confidentiality and adhere to US HIPAA laws and other relevant regulations
- Reliable high-speed internet connection
- Quiet, private workspace
- Must live in Alabama
- Monday through Friday 11am-7:15pm CST
- One Saturday per month from 6:45am-12:45pm
Desired Qualifications
- Healthcare specific training
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