Scheduler
$31,200–$31,200 year
On-siteWarner Robins, Georgia, United States
Warner Robins, Georgia, United StatesOn-siteFull Time$31,200–$31,200 yearHigh School Or EquivalentMedium
Full TimeHigh School Or EquivalentMedium
Job Summary
Coordinate patient appointments by scheduling, confirming, rescheduling, and canceling visits while verifying demographics and insurance details. Maintain accurate provider calendars and enter patient information into electronic medical record systems. Answer incoming calls, respond to inquiries, and communicate appointment instructions and follow-up requirements. Manage reminders to reduce no-shows and coordinate urgent adjustments with clinical staff. Ensure all interactions comply with HIPAA regulations and assist with front desk duties as needed.
Required Qualifications
- High school diploma or equivalent
- Ability to work in a fast-paced healthcare environment
- Proficiency in Microsoft Office and scheduling software
- Attention to detail
- Time management
- Professional phone etiquette
- Problem-solving skills
- Team collaboration
- Patient-focused service
Desired Qualifications
- Previous medical office, scheduling, or customer service experience
- Familiarity with EMR/EHR systems and medical terminology
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