Scheduler -Home Equity & Origination Services

Schedule appointments with Signing Agents and confirm them with borrowers to meet specific scheduling and signing requirements. Enter scheduling requests, assign them within the company's turn time per client agreement, and monitor the scheduling queue to ensure client turn times are met. Review special instructions and order notes to ensure appointments are scheduled accurately while monitoring systems to prevent the team from falling behind. Send recruit requests to your managing team within a timely manner and monitor vendor fees to ensure guidelines are met. Obtain management approval for any fees exceeding the region's fee limit. Work the assigned tasks for the day and meet minimum production goals and quality requirements as set by management.