SC Operations Specialist
On-siteLa Vergne, Tennessee, United States
Job Summary
Run reports in systems such as WMS, Sunbeam, or other labor reporting systems and analyze data to develop recommendations for action or improvement. Assist the department leader in managing workflow, communicating information to teams, and coordinating major system changes or enhancements. Provide required information to supervisors to meet reporting and metric requirements while ensuring compliance with systems, SOPS, and audit activities. Interact with customer service to expedite high-touch requests, research complaints, and resolve issues, directing associate concerns to the department leader. Offer support and backup for operations specialist roles in other departments and various warehouse functional areas as needed.
Required Qualifications
- 1+ years of basic Microsoft Excel computer skills
- 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan
- Certification in Material Handling equipment or willingness to learn
- Significant above average math skills
- Perceptible verbal, written and communications skills with a focus on detail oriented
- Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments
- Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes
- Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner
Desired Qualifications
- Microsoft Access experience preferred
- Knowledge of MS Teams environment preferred including Power BI
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