SBS Operations Coordinator
$60,000–$68,000 year
HybridDetroit, Michigan, United States
Job Summary
Manage day-to-day administration of grant-funded programs, including documentation, milestone tracking, and operational coordination. Serve as lead for compliance activities, reporting requirements, and grant expenditures while coordinating payment processing, check requests, and disbursement approvals. Review check requests for proper documentation and form accuracy before forwarding to finance. Coordinate with internal legal teams for grant and contractor agreements, manage stakeholder communications via website, social media, and direct contact, and facilitate project activities with internal departments and external partners. Report to the Sr. Manager of Small Business Data & Analytics on a hybrid schedule with in-person work twice weekly.
Required Qualifications
- 2 - 3 years of experience in project management, program coordination, or grant administration positions that demonstrate increasing responsibility
- Strong working knowledge of Microsoft 365 environment (Word, Excel, PowerPoint, Teams, SharePoint, etc.)
- Familiarity with various data management, CRM, or project management platforms
- Ability to maintain confidentiality and navigate sensitive relationships with discernment
- Organized and flexible self-starter who can thrive in a fast-paced environment and quickly adapt to changing circumstances
- Must be a self-starter, creative thinker, and problem-solver comfortable working through ambiguity to find solutions and achieve desired results
- High emotional intelligence, cultural competence, and strong interpersonal skills with the ability to collaborate and work effectively with individuals within multigenerational audiences from diverse backgrounds and varied experiences
- Excellent communication skills, both orally and in writing
- Ability to receive and understand directions, ask appropriate questions, and manage time to work effectively and independently
- Ability to multi-task, prioritize, and manage multiple work streams simultaneously
- Must be self-motivated and bring strong customer service skills to the position
- Strong listener and learner who can adapt and innovate quickly
- Experience interfacing with internal and external stakeholders and diverse clientele
- Respect for and a genuine interest in advancing the growth of small Detroit-based businesses
- Must be a self-starter
- Creative thinker
- Problem-solver comfortable working through ambiguity to find solutions and achieve desired results
- High emotional intelligence
- Cultural competence
- Strong interpersonal skills
- Ability to collaborate and work effectively with individuals within multigenerational audiences from diverse backgrounds and varied experiences
- Ability to receive and understand directions
- Ask appropriate questions
- Manage time to work effectively and independently
- Ability to multi-task
- Prioritize
- Manage multiple work streams simultaneously
- Must be self-motivated
- Strong customer service skills
- Strong listener
- Learner who can adapt and innovate quickly
- Experience interfacing with internal and external stakeholders
- Experience interfacing with diverse clientele
- Respect for and a genuine interest in advancing the growth of small Detroit-based businesses
- Must do in-person work at least twice weekly
- Reporting to the Sr. Manager of Small Business Data & Analytics
Desired Qualifications
- Bachelor's degree in Business Administration, Public Administration, or related field a plus
- Polished public speaking skills are a plus
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