SAP TM Product Manager
$98,000–$127,000 year
On-siteRenton, Washington, United States
Job Summary
Own the SAP TM product roadmap by prioritizing enhancements, integrations, and new module rollouts against business value and station onboarding commitments. Serve as the primary business process owner for core domains including Forwarding Order, Freight Unit, Freight Order/Booking, Event Management, and settlement/billing. Partner with SAP Basis, ABAP development teams, and AMS providers to translate requirements into functional specifications, review UAT deliverables, and formally accept enhancements. Maintain a groomed product backlog in Jira/Confluence, run sprint reviews, and engage station managers to capture workflow requirements for quoting, cost-plus pricing, and AWB handling. Define product requirements for AI-assisted features such as intelligent routing, exception flagging, and anomaly detection while embedding LLM-powered capabilities with appropriate data governance. Collaborate with the data platform team to surface operational KPIs, revenue analytics, and exception dashboards. Ensure configurations support regulatory compliance including ITAR/EAR controls and customs valuation integrity. Manage day-to-day relationships with TM AMS providers, evaluate SOW deliverables, and contribute to vendor selection decisions.
Required Qualifications
- Bachelor's degree in Information Systems, Supply Chain Management, Computer Science, or a related field
- Minimum of 7+ years in enterprise software product management, business analysis, or solution architecture
- At least 3 years of direct, hands-on SAP TM experience
- Proven track record owning a TMS platform rollout — from gap analysis and BRD through station onboarding, UAT, and go-live
- Experience running UAT cycles with operations stakeholders and managing defect triage against go-live criteria
- Deep functional knowledge of SAP TM core objects: Forwarding Order, Freight Unit, Freight Order, Freight Booking, Charge Management, and settlement document flow
- Ability to write clear functional specifications, data flow diagrams, and user stories
- Comfortable reviewing ABAP technical designs without writing code
- Proficiency with Jira, Confluence, or equivalent product management and documentation tooling
- Experience working in SAP PI/PO and ECC environments
- Knowledge of REST APIs and experience integrating SAP TM with external systems or middleware
- Familiarity with the SAP TM development lifecycle — including transport management, configuration workbench, ABAP development in ADT, and release promotion across DEV/QA/PRD landscapes
- Knowledge of ITAR, EAR, or government freight compliance requirements
- Strong communication skills — able to present roadmap priorities and tradeoff decisions clearly to leadership, cross-functional stakeholders, and station operations teams
- Collaborative and influential leadership style; able to align cross-functional teams (IT, Operations, Finance, Legal) without direct authority over all participants
- Structured problem-solver: comfortable decomposing ambiguous operational pain points into well-defined product requirements
- Comfortable managing multiple concurrent workstreams in a fast-moving environment, with clear prioritization and transparent status communication
- Strong vendor management instincts: able to hold AMS partners to contractual commitments while maintaining productive working relationships
- Full time schedule of minimum 8 hours per day with flexibility to complete all required job duties and responsibilities
- Regular physical activity: walking, sitting, handling materials, keyboarding, and reaching
- Visual demands include close, distance, and peripheral vision, with the ability to adjust focus
Desired Qualifications
- Master's degree, MBA, or relevant SAP certification (e.g., SAP Certified Application Associate – Transportation Management, SAP LoB Transportation & Logistics)
- Background in international freight forwarding (air and/or ocean) at a 3PL, freight forwarder, or carrier
- Experience managing or co-managing AMS/SI vendor relationships, including SOW review and delivery accountability
- Familiarity with analytical data platforms (ClickHouse, Snowflake, or similar) used alongside SAP TM for operational reporting
- Exposure to AI/ML product features or automation tooling in logistics or supply chain contexts
- Experience working in SAP PI/PO and ECC environments preferred
- Knowledge of REST APIs and experience integrating SAP TM with external systems or middleware preferred
- Familiarity with the SAP TM development lifecycle — including transport management, configuration workbench, ABAP development in ADT, and release promotion across DEV/QA/PRD landscapes — is a plus
- Knowledge of ITAR, EAR, or government freight compliance requirements preferred
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