SAP Technical Service Senior Manager (TSM) - ECS EMEA North
On-site · Manchester, England, United Kingdom or Feltham, England, United Kingdom
Job Summary
Senior SAP Technical Service Manager (TSM) within SAP Enterprise Cloud Services (ECS) overseeing technical managed services across the customer lifecycle of RISE contracts. Own end-to-end technical health of customer cloud landscapes, provide strategic cloud architecture and governance, proactively identify risks, lead landscape lifecycle transformations (upgrades, migrations, DR testing, adoption of SAP S/4HANA and Clean Core principles), and drive automation and operational efficiency. Requires strong SAP Basis experience, SAP HANA/Sybase, Unix/Linux environments, customer-facing leadership, and certifications in SAP technologies or hyperscaler platforms. Strong English proficiency and a Bachelor’s degree or higher are expected.
Required Qualifications
- Strong technical expertise in SAP technologies with several years hands-on SAP Basis experience (REQUIRED)
- Experience with SAP HANA, Sybase and Unix/Linux environments (7+ years)
- Extensive experience in SAP technical administration and operations (7+ years)
- Customer-facing experience in technical leadership or escalations
- Bachelor’s degree or higher in Computer Science, Engineering, Information Management, or a related field
- Fluent English (written and spoken)
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