SAP Support Specialist (57763)
$77,905–$112,962 year
On-siteAjax, Ontario, Canada or Industry, California, United States
Job Summary
Provide immediate on-floor and remote functional support for end-users across core SAP B1 modules including Procurement, Sales, Production, Inventory & WMS, Accounts Payable, Accounts Receivable, and Quality Control. Troubleshoot daily system transaction issues related to Order to Cash and Procure to Pay processes, configure local system settings, and maintain user authorizations. Support the 3-level Work Order hierarchy and resolve issues related to Bill of Materials management, MRP planning runs, and WMS execution involving PDA scanning devices. Ensure system compliance with cGMP and FDA regulations by maintaining Lot and Batch Number hierarchies and validating QC Results. Assist the Finance team with standard costing configurations and support Master Data Governance flows. Requires 3–5 years of SAP Business One experience in a regulated manufacturing environment with direct exposure to GxP environments. Full-time on-site role in California.
Required Qualifications
- Minimum of 3–5 years of hands-on experience supporting SAP Business One (preferably version 10.0 on HANA)
- Minimum of 2 years in a manufacturing environment utilizing batch/lot traceability (e.g., dietary supplements, pharmaceuticals, food/beverage, or chemical processing)
- Solid understanding of BOM structures, routing steps (Weighing, Blending, Encapsulation, Packaging), and Material Requirements Planning (MRP)
- Experience troubleshooting warehouse peripheral hardware, including PDA scanning devices (Honeywell, Urovo) and barcode label printers (Zebra, Sato)
- Direct exposure to a validated GxP environment
- Understanding of Computer System Validation (CSV), ALCOA data integrity principles, and electronic records/signatures (21 CFR Part 11)
Desired Qualifications
- Familiarity with inventory valuation methods (Standard Costing vs. Moving Average Costing)
- Understanding of Computer System Validation (CSV), ALCOA data integrity principles, and electronic records/signatures (21 CFR Part 11) is highly preferred
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