SAP Functional Lead – Customer Activity Repository (CAR)
$55,000–$75,000 year
HybridManchester, England, United Kingdom
Job Summary
Lead the design and ongoing development of the SAP Customer Activity Repository (CAR) functionality, acting as a subject matter expert to guide business processes and solution design. Work with architects, engineers, product managers, and stakeholders to deliver effective solutions for sales transaction processing, inventory visibility, stock management, and omnichannel operations. Ensure integration between SAP CAR and connected retail, supply chain, store, digital, and data systems while providing oversight and quality assurance for change delivery. Drive continuous improvement through process simplification, automation, and optimization, coaching colleagues to build capability across SAP retail solutions. This role supports the future of Co-op's Digital, Technology & Data function, shaping the platform to deliver reliable data for colleagues, members, and customers across the organization.
Required Qualifications
- Significant experience in SAP CAR, ideally in retail, supply chain or related environments, gained in roles such as Functional Consultant, Solution Designer, Product Specialist, or similar
- Strong expertise in SAP Customer Activity Repository (CAR) functionality, primarily sales integration and POSDTA, DRF, Demand Data Foundation, inventory management/integration and related business processes
- A good understanding of retail operations, inventory management, stock visibility and omnichannel fulfilment
- Experience designing and delivering SAP CAR solutions within large and complex organisations
- Knowledge of SAP S/4HANA Retail and the wider retail technology ecosystem
- Experience integrating SAP CAR with retail, supply chain, e-commerce, merchandising and data platforms
- Strong communication and stakeholder management skills, with the ability to explain complex concepts clearly and build effective relationships
- Experience delivering technology change in agile, product-focused environments
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