Santa Monica - Part Time Receptionist

Warmly greet every client entering and exiting the clinic while managing check-in, check-out, and payment processes. Provide accurate information about treatments, packages, retail, and promotions, and address client questions professionally. Actively promote services, memberships, and retail products to support clinic sales goals through product knowledge and engagement. Accurately book, modify, and cancel appointments, answer phone calls with elevated phone etiquette, and respond to emails and voicemails promptly. Open and close the clinic per Standard Operating Procedures, maintain a clean and stocked front desk, and assist with transitional cleaning of treatment rooms. Monitor inventory and notify management when supplies run low. Participate in required service and sales training, model SEV service standards, and support onboarding of new team members. Weekend availability is required, with a schedule of up to three days per week from 9:30am to 7:30pm.