Sanctions Capacity & Performance Manager
HybridMakati City, Metro Manila, Philippines
Job Summary
Support global sanctions investigations by ensuring teams across jurisdictions are appropriately resourced to process alerts and cases accurately within agreed service levels. Drive operational discipline through the consistent use of bank-wide tools and frameworks, including AOM, while leading periodic Statement of Work reviews with internal stakeholders. Provide regular SLA reporting to business and compliance teams and maintain oversight of all functions performed within Financial Crime Threat Management. Deliver initiatives that support business priorities, identify process improvement opportunities, and ensure compliance with AML/CTF and sanctions policies. Manage data-driven insights and ownership of all MI related requirements. This role operates within ANZ's Financial Crime Threat Management team, supporting the bank's strategy across 30 markets.
Required Qualifications
- Extensive experience using Active Operations Management (AOM)
- Experience within a financial crime, risk, or compliance environment
- AML/CTF and sanctions knowledge
- Strong understanding of banking and financial services products, processes, and procedures
- Excellent stakeholder management and relationship-building skills
- Ability to work independently and manage priorities effectively
- Strong analytical, problem-solving, and decision-making capabilities
- Advanced Excel and PowerPoint skills
- Experience in operations management
Desired Qualifications
- Experience within a financial crime, risk, or compliance environment, with AML/CTF and sanctions knowledge highly desirable
- A customer-focused mindset and strong adaptability in a changing environment
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