Samsung B2B Account Manager
$105,000–$105,000 year
On-sitePlano, Texas, United States
Plano, Texas, United StatesOn-siteFull Time$105,000–$105,000 yearEnterprise
Full TimeEnterprise
Job Summary
Serve as the primary liaison for Samsung enterprise clients, developing strategic account plans and maintaining long-term relationships with key stakeholders. Resolve complex client issues, conduct business reviews, and track sales metrics and feedback to drive retention and growth. Collaborate with cross-functional teams to align Samsung solutions with client objectives while preparing activity reports and post-mortems. Participate in on-call rotations for urgent support and lead internal projects to enhance account management processes.
Required Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field
- Minimum of 7 years of experience in account management, sales, or customer service
- Experience in the technology or telecommunications sector
- Proven track record of managing enterprise accounts and achieving sales targets
- Strong interpersonal and communication skills
- Ability to build rapport with clients and internal teams
- Excellent problem-solving abilities
- Customer-centric approach
- Ability to work under pressure and manage multiple priorities effectively
- Proficiency in CRM software and Microsoft Office Suite (Excel, PowerPoint, Word)
- Knowledge of mobile devices, enterprise solutions, and emerging technologies
- Willingness to travel as needed to meet client and business needs
- Adherence to company policies, including confidentiality and ethical responsibilities
Desired Qualifications
- Experience with enterprise mobility solutions or Mobile Device Management (MDM)
- Expertise in handling complex client relationships and negotiations
- Ability to analyze market trends and develop strategic account plans
- Strong presentation and reporting skills to communicate insights to senior management
- Experience in mentoring and coaching team members to enhance performance
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