Salon Coordinator - Part Time - SouthPark Mall
On-siteCharlotte, North Carolina, United States
Job Summary
Manage the front desk by acknowledging clients within sixty seconds, answering phones within three rings, and efficiently handling scheduling, cancellations, and re-scheduling. Suggest retail products, upsell services, and promote business outside the salon while addressing customer service issues and handling refunds or re-do's professionally. Ensure the reception area meets state board regulations, maintain an updated professional appearance, and adjust the schedule to meet client needs. Handle POS transactions and pre-bookings during check-out. Requires proficiency in business software, ability to handle money, and stand for up to 8-hour shifts.
Required Qualifications
- GED or High School diploma
- Proficient in computer based business-related computer softward
- Ability to handle money, count and make change
- Ability to use computer keyboard, standard telephone and other related business equipment
- Ability to work with chemicals and chemical compounds
- Ability to stand for up to 8-hour shifts
- Ability to lift up to 25 pounds
- Must be at least 16 years old
- Customer Service or Cosmetic industry preferred
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