Salon Coordinator - Part Time
On-siteAsheville, North Carolina, United States
Job Summary
Manage the front desk operation and functional management of the salon retail area. Suggest retail products to clients, upsell services, and handle promotions while cross-selling across salon departments. Respond professionally to customer service issues, address complaints, and correct booking mistakes or refunds. Acknowledge clients within sixty seconds, answer phones within three rings, and efficiently handle scheduling, cancellations, and POS transactions. Ensure the reception area meets State Board Regulations and maintain a clean, organized environment. Communicate with Salon Management regarding issues and needs while meeting attendance guidelines.
Required Qualifications
- GED or High School diploma
- Proficient in computer based business-related computer softward
- Ability to handle money, count and make change
- Ability to use computer keyboard, standard telephone and other related business equipment
- Ability to work with chemicals and chemical compounds
- Ability to stand for up to 8-hour shifts
- Ability to lift up to 25 pounds
- Minimum age of 16
Desired Qualifications
- Customer Service or Cosmetic industry preferred
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