Salon Coordinator - Full Time - SouthPark Mall
On-siteCharlotte, North Carolina, United States
Charlotte, North Carolina, United StatesOn-siteFull TimeHigh School Or EquivalentEnterprise
Full TimeHigh School Or EquivalentEnterprise
Job Summary
Manage the front desk by acknowledging clients within sixty seconds, answering phones within three rings, and efficiently handling scheduling, cancellations, and re-scheduling. Suggest retail products, upsell services, and promote business outside the salon while addressing customer service issues and handling refunds or re-do's professionally. Ensure the reception area meets State Board Regulations and maintain a clean, organized space. Handle POS transactions, adjust schedules to meet client needs, and communicate with management regarding issues and resources.
Required Qualifications
- GED or High School diploma
- Proficient in computer based business-related computer softward
- Ability to handle money, count and make change
- Ability to use computer keyboard, standard telephone and other related business equipment
- Ability to work with chemicals and chemical compounds
- Ability to stand for up to 8-hour shifts
- Ability to lift up to 25 pounds
- Minimum age of 16
Desired Qualifications
- Customer Service or Cosmetic industry preferred
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