Salon Coordinator - Full Time
On-siteAsheville, North Carolina, United States
Asheville, North Carolina, United StatesOn-siteFull TimeHigh School Or EquivalentEnterprise
Full TimeHigh School Or EquivalentEnterprise
Job Summary
Manage the front desk operations and functional management for the salon retail coordinator role. Suggest retail products, upsell services, and handle promotions while addressing customer service issues and complaints professionally. Oversee scheduling, cancellations, and re-scheduling, process point-of-sale transactions, and ensure refunds and re-do's are handled correctly. Acknowledge clients within sixty seconds, answer phones within three rings, and maintain a clean reception area meeting state board regulations. Adjust schedules to meet client needs and promote business outside the salon.
Required Qualifications
- GED or High School diploma
- Proficient in computer based business-related computer softward
- Ability to handle money, count and make change
- Ability to use computer keyboard, standard telephone and other related business equipment
- Ability to work with chemicals and chemical compounds
- Ability to stand for up to 8-hour shifts
- Ability to lift up to 25 pounds
- Must be at least 16 years old
Desired Qualifications
- Customer Service or Cosmetic industry preferred
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